Duties & Taxes

You may be charged customs duties and taxes because:
• Duties and taxes are typically not included in the price of the item

The taxes may depend on the type of items bought, their value and the weight of the package. Different countries may have different tax policies regarding specific products. It’s always best to confirm this with your local customs authority.

You are responsible to clear VAT on all purchases made on ActCute. This can be done through the VAT clearance procedure of your local customs authority in your country of residence.

Please note: Customs duties and taxes are never covered by ActCute.

To avoid any unforeseen surprises, please pay attention to the following:
• Contact your local post or customs office to find out more about your country’s customs duties and taxes.
• Import duties, taxed or other customs-related charges are normally collected by the shipping company upon delivery.
• ActCute are not responsible for delays caused by the customs department in your country.
• Additional costs or delays may occur during international trade.
• Some item offer domestic delivery. This means that we'll will send your order from a warehouse in your country. In this case, you won’t be asked to pay for any additional customs duties and taxes.

Payment Methods

Currently, ActCute supports PayPal® 

Shipping Timeline

Once your transaction is complete, your order will be processed in 3-5 business days after receipt of your order. 

Please note that shipping windows are estimates, and delivery dates cannot be guaranteed.

Returns & Exchanges

Orders shipped internationally aren't eligible for free returns or merchandise exchanges; return shipping and handling fees will be deducted from your refund. Original shipping fees are nonrefundable.